Sphere UK
The Sphere Journal

Finding a pro

What to ask before booking a beauty appointment

A quick checklist of questions to ask any beauty or hair professional before you pay a deposit.

25 September 2026 · 2 min read

Lashes by LashedBySafa, Brent

Your checklist

  • What's the full price, and what's included?
  • How much is the deposit, and when is it refunded?
  • How long will the appointment take?
  • Do I need a patch test or consultation first?
  • What's the cancellation policy?
  • Is the location accessible for me?

Where to find the answers

On Sphere each listing shows price, length, deposit and cancellation rules before you pay, and you can message the professional with anything else.

Common questions

Can I message a professional before booking?
Yes — use Messages on their profile to ask anything first.