Your agreement with Sphere when you book services as a client.
As a Sphere client:
- Booking a slot creates a contract with the provider. You must arrive on time and disclose anything relevant to your treatment, including allergies, medication and pregnancy.
- You are responsible for the cancellation terms shown at checkout, including any deposit or late-cancellation charge.
- Repeated no-shows may restrict your account.
- Mobile bookings require a safe, suitable space at the address you provide.
- You will not arrange to book or pay a Provider you were introduced to through Sphere outside the Platform for the same or related services.
- You must be 18 or over to create an account and book services, unless a treatment is booked on behalf of, and with the consent of, a parent or guardian who takes responsibility for compliance with any age restriction on that treatment.
- Providers are independent professionals and are solely responsible for the services they deliver. Sphere is not responsible for the quality, safety or outcome of any treatment.
- Reviews must be honest, first-hand and free of abusive or identifying content about third parties.
- Any reviews or other content you submit may be displayed and used by Sphere to operate and promote the Platform.
- Sphere credit and rewards have no cash value, cannot be transferred and may expire as shown in your rewards balance.
- These terms are governed by the laws of England and Wales.
